Strategic AI: Architecting Sustainable Value in the VUCA Era

Date: February 3, 2026
By: Ditulis oleh : Dr.Dwi Suryanto, MM., Ph.D.


Introduction

In the current global economic landscape, Artificial Intelligence (AI) has transitioned from a speculative luxury to a strategic imperative. As we navigate 2025, the gap between “AI experimenters” and “AI leaders” is widening. Organizations that fail to integrate AI into their core strategic fabric risk more than just inefficiency; they risk obsolescence.

The Scenario: Consider a regional financial institution in 2024 attempting to deploy generative AI for customer service without aligning it to their core governance framework. Within months, the misalignment led to a 15% drop in customer trust due to inconsistent data handling. Contrast this with a competitor that viewed AI as a “Business Accelerator” integrating leadership, marketing, and sustainability from day one. The latter saw a 25% increase in operational agility.

This article explores how a cross-disciplinary AI integration supported by Borobudur Training & Consulting can transform the modern enterprise.


Concepts and Theoretical Foundations

At the boardroom level, AI must be viewed through the lens of Strategic Alignment. As theorized by Taşkın (2022), the synergy between enterprise systems and business objectives is the primary determinant of digital success.

Furthermore, we must address the VUCA (Volatility, Uncertainty, Complexity, Ambiguity) Framework. Traditional linear strategies are failing. Modern leadership must adopt Transformational Leadership models (Noviyanti, 2025), which emphasize adaptability and vision over rigid control. This theoretical bridge ensures that AI is not just a “plug-in” but a catalyst for systemic evolution.


Evidence and Synthesis

Research consistently shows that AI’s value is maximized when it intersects with specific business disciplines:

  • Operational Efficiency & Alignment: Taşkın (2022) demonstrates that organizations with high strategic alignment between technology and business goals experience a 30% increase in operational efficiency. Erdağ (2019) and Tarawneh (2019) further validate that measuring this alignment maturity is critical before scaling any AI initiative.

  • Marketing & Customer Intelligence: In the banking and retail sectors, data-driven marketing is no longer optional. Awad (2025) found that AI-enhanced marketing significantly boosts business performance in banking, while Fareniuk (2023) notes that Marketing Mix Modeling (MMM) can increase campaign effectiveness by 25% through real-time data adjustments.

  • Sustainability & ESG: The “Green AI” movement is gaining momentum. Shwawreh (2025) and Gregurec (2025) argue that digital marketing is most successful when paired with a Green Business Strategy, reporting an 18% improvement in digital engagement when sustainability goals are clear.


Current Data and Global Trends (2024–2025)

According to the McKinsey Global Survey on AI (2024), high-performing organizations now attribute more than 20% of their EBIT to AI integration. Furthermore, the OECD (2025) reports that AI adoption in emerging markets is projected to grow by 35% annually, provided there is sufficient investment in “Human Capital Re-skilling.”

Macro-trends show a shift toward ESG-AI Integration. Investors are increasingly using AI to audit Corporate Social Responsibility (CSR) claims, making Oprescu’s (2024) findings on ESG dynamics a top priority for modern boards.


Cause–Effect Patterns

The logic of successful AI acceleration follows a clear causal chain:

  1. Strategic Alignment (Taşkın, 2022) → Enhanced Data Quality

  2. Transformational Leadership (Noviyanti, 2025) → Cultural Adaptability

  3. AI-Driven Marketing Mix (Fareniuk, 2023) → Customer Loyalty & Revenue Growth

  4. Green Strategy Integration (Shwawreh, 2025) → ESG Compliance & Long-term Viability


Cross-Domain Insights

To understand AI’s impact, we can look at Supply Chain Complexity Theory. Just as a supply chain requires “node synchronization” to prevent bottlenecks, an AI-enabled business requires “data synchronization” across departments.

Additionally, we must borrow from Psychology. Palovski (2020) warns of “emotional burnout” in leaders managing rapid tech transitions. This highlights the need for Paternalistic Leadership (Kati, 2021) and Professional Coaching (Scherf, 2021) to ensure the human element remains resilient during the “AI Accelerator” process.


Practical Recommendations

For CEOs & Board Members:

  • Prioritize Governance: Do not delegate AI purely to the IT department. Establish a cross-functional AI steering committee to ensure strategic alignment.

  • Invest in Sustainability: Use AI to optimize your carbon footprint, aligning with global ESG mandates to attract Tier-1 investors.

For Middle Managers:

  • Upskill for Adaptability: Focus on Knowledge Management (Nkurunziza, 2018) to bridge the gap between technical AI outputs and daily business processes.

  • Monitor Well-being: Be vigilant regarding team burnout during transition phases; use “Transactional Analysis” (Leonova, 2023) to improve team communication.

For Policymakers:

  • Support SME Digitalization: Follow the model suggested by Pranata (2025) to encourage green marketing and AI awareness among smaller enterprises to bolster local economic resilience.


Conclusion: The Path Forward

AI is not a destination; it is an accelerator. The evidence is clear: the most successful firms are those that treat AI as a leadership and strategic challenge rather than a technical one.

Borobudur Training & Consulting is committed to navigating this complexity with you. We offer specialized AI Training Programs designed for executives and managers to bridge the gap between theory and execution. Furthermore, our Bespoke Business Consulting Services provide tailored roadmaps for corporations ready to implement AI at the heart of their operations.

Are you ready to accelerate your business?


References

  • Awad, A. (2025). ‘Data-Driven Marketing in Banks: The Role of Artificial Intelligence in Enhancing Marketing Efficiency and Business Performance’, International Review of Management and Marketing. Available at: https://doi.org/10.32479/irmm.19738

  • Erdağ, O. V. (2019). ‘Stratejik Uyumlaşma Olgunluk Ölçeğinin Türkçeye Uyarlanması’, Ömer Halisdemir Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi. doi: 10.25287/ohuiibf.542171.

  • Fareniuk, Y. (2023). ‘Optimization of Media Strategy via Marketing Mix Modeling in Retailing’, Ekonomika. Available at: https://doi.org/10.15388/Ekon.2023.102.1.1

  • Gregurec, I. (2025). ‘Sustainable Digital Marketing: A Systematic Review and Content Analysis of Current Research’, DIEM: Dubrovnik International Economic Meeting. doi: 10.17818/DIEM/2025/1.5.

  • Kati, Y. (2021). ‘Paternalist liderliğin iş performansı ve alt boyutlarına etkisi: X, Y ve Z kuşakları üzerine bir araştırma’, Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi. Available at: https://doi.org/10.31795/baunsobed.941355

  • Leonova, S. N. (2023). ‘Transactional Analysis in a Business Organization’, Transactional Analysis in Russia. Available at: https://doi.org/10.56478/taruj20233172-75

  • Noviyanti, A. (2025). ‘The Role of Transformational Leadership in Adaptive Business Strategy Implementation in the VUCA Era’, Sistem, Informasi, Manajemen, dan Bisnis Adaptif (SIMBA). doi: 10.63985/simba.v1i1.9.

  • Oprescu, C. (2024). ‘Exploring the ESG Surge: A Systematic Review of ESG and CSR Dynamics’, Review of International Comparative Management. doi: 10.24818/rmci.2024.2.229.

  • Palovski, J. (2020). ‘Clinical and psychological characteristics of emotional burnout in business leaders’, Science and Education a New Dimension. doi: 10.31174/send-pp2020-239viii95-19.

  • Shwawreh (2025). ‘The Role of Green Business Strategy in Enhancing Digital Marketing Strategy for Sustainable Business Intelligence’, International Review of Management and Marketing. doi: 10.32479/irmm.18287.

  • Taşkın, N. (2022). ‘An Empirical Study on Strategic Alignment of Enterprise Systems’, Acta Infologica. doi: 10.26650/acin.1079619.

  • Tarawneh, M. M. (2019). ‘The Alignment Between Business Objectives Clarity and Software Objectives’, Computer Engineering and Intelligent Systems. doi: 10.7176/ceis/10-2-04.

Author

Comments are closed.